English reference translation

This English version is provided for convenience. If it differs from the Japanese version, the Japanese version prevails to the extent permitted by law.

Disclosure under Japan's Specified Commercial Transactions Act

Last updated April 6, 2026

SellerKoromo Inc.
RepresentativeMotoki Kasahara
Address2F-C, Shibuya Dogenzaka Tokyu Building
1-10-8 Dogenzaka, Shibuya-ku
Tokyo 150-0043, Japan
TelephoneWe will disclose our telephone number without delay upon a request sent to the email address below.
Emailsupport@koromo.io
ServiceTerasu digital sales room service
Prices
  • Free: ¥0 (up to 2 users)
  • Starter: ¥9,800/month (3 users; ¥2,480 per additional user)
  • Business: ¥29,800/month (10 users; ¥2,980 per additional user)
  • Enterprise: Individual quotation

Prices include consumption tax. Annual billing discounts may apply. See the pricing page.

Payment methodCredit card (Visa, Mastercard, American Express, or JCB)
Payment timingMonthly plans are charged in advance on each renewal date. Annual plans are charged for one year in advance on the start date.
DeliveryThe Service is available immediately after account registration is completed.
Cancellation and refundsA paid plan may be canceled at any time and remains usable through the current billing period. Due to the nature of digital services, paid fees are generally non-refundable, except where the Service could not be provided due to our serious fault or where applicable law requires otherwise.
System requirementsA current version of Google Chrome, Safari, Firefox, or Microsoft Edge, and an internet connection.

Contact

Koromo Inc. Customer Support

Contact: Motoki Kasahara

Email: support@koromo.io

We normally respond within five business days.

Specified Commercial Transactions Disclosure | Terasu