Contact us
Reach out with any questions, feature requests, or inquiries about getting started with Terasu.
Book an onboarding call
Pick an open slot directly. Instead of a product slideshow, bring one live client project and we will look together at how it changes once it lives in a Room.
- Length: 30 minutes (online)
- With: the development team (koromo, Inc.)
Support information
We provide support for Terasu and its Zoom integration.
- Support email
- support@koromo.io
- Support hours
- Weekdays, 10:00 AM–6:00 PM JST (excluding Japanese public holidays)
- First response SLA
- Initial response within 1 business day
- Phone support
- Phone support is not available.
- Live chat support
- Live chat support is not available.
To create a support case, please use the form below.
Go to the contact formHelp / knowledge base