Read customer interest through data
Which materials get read, and where do customers drop off? Page-level dwell-time analysis reveals the right next move for every client project.
Run the share → notify → improve loop
Capture customer interest with engagement data and evolve your materials with proof.
- 01
Share materials
Share PDFs, videos, and Pages in the Room. Tracking starts automatically and even records page-level dwell time.
- 02
Strike while it's hot
Get a notification the moment a decision-maker opens your material — then call or message right after.
- 03
Improve the material
Use heatmaps to spot pages that go unread and rework the structure. A data-driven loop for better proposals.
Know what got read, and get notified when it does
A heatmap that auto-records page-level engagement plus instant view notifications. Engagement data becomes the trigger for perfectly timed action.
- Page-level dwell-time heatmaps
- Open notifications via Slack / Terasu / email
- Engagement scores reveal client project warmth
proposal_v3.pdf
Engagement score
High interest
3 viewers
Per-page view heatmap
Real-time viewer log
Director Tanaka · spent 2 min on P.4 Impact
Manager Sato · is viewing P.5 Pricing
Suzuki · finished reviewing all pages
Key capabilities
Automatic page-level dwell time tracking
For every page or section of a PDF or video, we record who watched and for how long — no manual tracking required.
Heatmaps reveal where attention lands
The pages people read carefully and the ones they skip become obvious at a glance, so proposal improvements are easy to prioritize.
View notifications
Get notified the moment a customer opens your material, so you can pick up the phone at exactly the right moment.
Engagement score
Automatically scores client project warmth from view frequency, dwell time, and task completion — backing prioritization with data.
Per-member engagement reports
See how each individual on the customer side engaged with each piece of content, so you can read the decision-makers accurately.
Daily view trend chart
Plots view counts over time on a single graph. Track project-phase shifts and reactions to your follow-ups quantitatively.
Turn engagement data into action across features
Pipe per-project engagement logs into AI suggestions and risk detection.
- Content Intelligence
Layer cross-project analysis on top of per-project engagement data
- Project Health AI
AI detects stall risk when engagement drops
- Connect AI Agent
Suggests the next move grounded in engagement data
- Messaging · Slack
Pushes customer view events to your Slack channel
- Stakeholder map
Reflects each stakeholder's engagement pattern in the map
- Reports
Shares engagement data with managers through reports
Frequently asked questions
Do I need to configure anything to start tracking?
No. Just share materials inside the Room — page-level dwell time records automatically. The customer doesn't need to install anything.
Can I track both PDFs and videos?
PDFs are tracked by page-level dwell time; videos track playhead position and watch time. Pages (BlockNote) support block-level dwell tracking.
How fast are view notifications?
As soon as a customer opens the material, a notification fires to Slack / Terasu / email — fast enough to follow up by phone right away.
Where does the tracking data live?
You can review it in the Room's view-log screen, per-file reports, or the reporting feature — three views in total. CSV export is also supported.
Will customers notice they're being tracked?
Tracking runs invisibly, so customers see no notification or warning. We recommend disclosing it in your privacy policy, but nothing surfaces in the UI.
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