Messaging
Turn “where was that message?” into one conversation per project.
Keep client conversations in threads inside the project Room, next to files and tasks. They can sync with Slack and LINE Official Accounts.
No credit card. Try every Business feature for 14 days; afterwards you simply move to Free ($0), with no charge.
Available on: Every plan (including Free)(Slack integration from Solo)
INTERNAL & CLIENT
Separate internal talk from client conversations.
Choose per thread whether the client is in it or it stays internal. Only internal members can create internal threads.
Internal-only threads
Discuss estimates and staffing in threads without the client.
Don’t miss @mentions
When you’re mentioned, you also get an email.
Sync with Slack and LINE
Slack syncs through threads linked to the Room; LINE syncs through a connected Official Account.
FAQ
Is the Slack integration hard to set up?
Authorize your Slack workspace in the admin screen and link a channel to a Room. Room posts reach the Slack thread, and replies in that thread come back to the Room. One channel can be linked to several Rooms.
Do customers need accounts too?
Yes. Invite the client’s contacts to the Room. They join from the link in the invitation email and can see the Room’s files and messages. What they can do depends on the role you invite them with.
Can I separate internal-only and customer-facing discussion?
Each thread can be set to “internal only” or “includes client.”
Do I get email notifications?
You get an email when you’re @mentioned.
Can I import past emails and meeting notes?
Paste meeting notes or email text into Smart Intake to bring them in as candidates such as tasks. Once Slack is connected, Room posts reach the linked Slack thread and replies there come back to the Room.
Keep your next conversation in the Room.
No credit card. Try every Business feature for 14 days; afterwards you simply move to Free ($0), with no charge.
You can see this screen as-is in the public demo Room (read-only; demo content is in Japanese).Open the public demo Room (opens in a new tab)