Tasks

Kill "any update on this?" for good

You and your client manage tasks together. Who does what by when — clear at a glance on kanban and Gantt views, with stalls on the client side detected automatically.

HOW TEAMS USE IT

Decide "the next action" after each meeting, and chase it here

From creation to progress sharing to bottleneck detection — one Room, end-to-end.

  1. 01

    Raise the task

    Log next actions from the meeting into the Room. Set the owner, deadline, and phase — your client sees it too.

  2. 02

    Share progress

    Completion checks, comments, and attachments are shared as-is. "Any update?" emails drop to zero.

  3. 03

    Clear the stalls

    Overdue tasks ping Slack instantly. You always know whose hands the work is stuck in.

Kanban × Gantt

Run requirements → production → acceptance together with your client

See current phase in kanban, weekly schedule in Gantt. Internal vs. customer tasks are color-coded so the ball-holder is obvious.

  • Color-coded internal vs. customer tasks
  • One-click toggle between kanban and Gantt
  • Owner, due date, and phase per task

Yamada Mfg. — Site renewal

InternalCustomer
3/7 done
Requirements2
Write the requirements doc
Internal
Present the sitemap proposal
Internal
Production3
Approve the sitemap
Customer
Company profile & case-study copy
Customer
Design revision v3
Internal
Acceptance2
Review the acceptance checklist
Joint
Go-live tasks
Internal

Key capabilities

Manage internal, customer, and shared tasks on one screen

Color-coded so you instantly see whose action it is. Track in real time how far the customer's contact has gotten.

Switch between kanban and Gantt

Toggle in one click between a kanban grouped by phase (requirements, production, acceptance) and a Gantt that takes a weekly view of the schedule.

Automatic overdue detection and alerts

Tasks past their due date trigger automatic notifications to the assignee — bottlenecks don't sit unaddressed.

Completion and progress summaries in your dashboard

Each client project's completion rate is visible at a glance, helping managers stay on top of progress across many client projects.

Comments and file attachments per task

Drop comments, meeting notes, or materials directly onto a task. Consolidate information that would otherwise scatter across email and chat.

Automatic Slack sync notifications

Auto-post task updates, completions, and overdue alerts to a chosen Slack channel — you don't need to open the CRM to track client project motion.

FAQ

Frequently asked questions

  • Can the customer's contact actually use this?

    Yes. Just invite them as a member. They can sign in, complete tasks, comment, and view attachments. Account creation takes minutes.

  • Can I integrate with existing CRM?

    Yes — connect Salesforce / HubSpot and link client project data to the Room for reference. Tasks themselves are designed to be managed inside Terasu.

  • How do overdue alerts arrive?

    Slack and in-app Terasu notifications deliver overdue alerts to the assignee. Workspace admins configure the integration target.

  • What can I do with the Gantt chart?

    View tasks at weekly or monthly granularity and set milestones to align with your customer on the client project's overall schedule.

  • What changes when I connect AI Agent?

    AI surfaces "the task to create now" — with evidence — based on unmet phase requirements or risk signals like a decision-maker disengaging. One click, and the task is created.

Try Terasu free for 14 days

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Shared task management with your clients | Terasu