Last updated: 2026-03-19 · 2 min read
Manage Room members
This article explains how to add members to a Room, change their permissions, and remove them.
Add a member
- Click the "Members" tab inside the Room
- Click "Add member"
- Enter an email address
- Select a permission level (Owner / Editor / Viewer)
- Click "Invite"
Only internal Room owners can manage members. The member management screen is not shown to external members.
Permission levels
For internal members
| Permission | View pages | Internal-only pages | Edit pages | File actions | Member management | Room settings |
|---|---|---|---|---|---|---|
| Owner | Yes | Yes | Yes | All allowed | Yes | Yes |
| Editor | Yes | Yes | Yes | All allowed | No | No |
For external members (customers)
| Permission | View pages | Internal-only pages | Edit pages | File actions | Member management | Room settings |
|---|---|---|---|---|---|---|
| Editor | Yes | No | Depends on page settings | Own files only | No | No |
| Viewer | Yes | No | No | View only | No | No |
External members cannot be granted Room owner permission. Room owners are limited to internal members.
You can set page editing permissions for external members on a per-page basis. For details, see Manage content permissions.
Change a permission
- Click the permission dropdown for the target member in the member list
- Select a new permission level
- The change takes effect immediately
Remove a member
- Click "Remove" for the target member in the member list
- Select "Remove" in the confirmation dialog
If you want to remove a Room owner, first promote another internal member to owner. A Room must have at least one owner.