Last updated: 2026-05-06 · 2 min read
Notification Settings
Notification settings let you finely control which events trigger notifications, for each channel (in-app / email).
Types of notification events
| Event | Description |
|---|---|
| Customer Room entry | When an external member accesses a Room for the first time |
| File views | When a file in a Room is viewed |
| New messages | When there's a new post in a message thread |
| @mentions | When you're mentioned in a message |
Notification channels
For each event, you can toggle whether to receive it on each of the following channels.
| Channel | Description |
|---|---|
| In-app notifications | Notifications shown on the bell icon at the top right of the Terasu screen |
| Email notifications | Emails sent to your registered email address |
Change the settings
- Click the account icon at the bottom of the left sidebar
- Select "Settings" → "Notification Settings"
- Toggle the events you want to change on or off
- Click "Save"
If you've integrated with Slack, you can also receive notifications via Slack. For details, see the "Slack Integration" article.
Deal health alert notifications (ghosting, sharp engagement drops, etc.) are configured separately under "Deal Health" in workspace settings. They're separate from this notification settings screen.