Last updated: 2026-03-20 · 2 min read

Managing Webhooks and API Keys

This article explains how to manage Webhooks and API keys for integrating with external systems and building custom integrations.

Webhook and API key settings screen

Webhooks

What is a Webhook

When you set up a Webhook, you can notify an external URL in real time about events that occur in Terasu (Room creation, message sending, etc.). You can use this for integration with CRMs and internal tools.

Create a Webhook

  1. Click the workspace name at the top of the sidebar to open the menu
  2. Select "Settings"
  3. From the settings page sidebar, open "Webhook Settings"
  4. Click "Add Webhook"
  5. Enter a name and the destination URL
  6. Select the events to notify about
  7. Click "Create"

Test send

After configuring a Webhook, you can verify it with the "Test" button. A test event is sent to the specified URL, and you can review the response.

If your Webhook isn't working correctly, check that the destination URL uses HTTPS and that the server returns a 200 response.

You can create up to 10 Webhooks per workspace.

API keys

What is an API key

With an API key, you can access various Terasu data programmatically. It's useful for building automation scripts and custom dashboards.

Create an API key

  1. Click the workspace name at the top of the sidebar to open the menu
  2. Select "Settings"
  3. From the settings page sidebar, open "API Keys"
  4. Click "Create API key"
  5. Set the key's name and scope (permission range)
  6. Click "Create"
  7. Copy the displayed key and store it securely

An API key is shown in full only at creation time. Since you can't view it again later, be sure to copy it and store it in a safe place.

Key management

ActionDescription
Last usedCheck when the key was last used
Prefix displayFor security, only the first few characters are shown
RevokeImmediately disable a key you no longer need

API keys are available on the Business plan. You can create up to 3 per workspace.

Managing Webhooks and API Keys | Help center