Last updated: 2026-03-20 · 2 min read
Plan and Billing Management
This article explains how to check your current plan, upgrade, and manage billing information.
Check your current plan
- Click the workspace name at the top of the sidebar to open the menu
- Select "Settings"
- From the settings page sidebar, open "Plan"
- Your current plan name and usage are displayed
Plan comparison
| Feature | Free | Starter | Business |
|---|---|---|---|
| Rooms | 3 | 10 | Unlimited |
| Storage | 1GB | 10GB | 100GB |
| Members | 5 | 20 | Unlimited |
| File size limit | 10MB | 50MB | 100MB |
| Analytics reports | Basic | Detailed | Detailed |
| Webhooks | None | 10 | 10 |
| API keys | None | None | 3 |
| Integrations (Slack / LINE) | None | Available | Available |
Upgrade your plan
- Click the workspace name at the top of the sidebar to open the menu
- Select "Settings"
- From the settings page sidebar, open "Plan"
- Click "Upgrade" on the plan you want
- Enter your payment information on the Stripe checkout screen (first time only)
- Click "Upgrade"
Annual plans are about 20% cheaper than monthly plans.
Manage billing information
You can review invoices and change your payment method from the Stripe customer portal.
- Click the workspace name at the top of the sidebar to open the menu
- Select "Settings"
- From the settings page sidebar, open "Billing"
- Click "Open Stripe portal"
- Review invoices or change your payment method on the Stripe screen
Downgrade your plan
- Click the workspace name at the top of the sidebar to open the menu
- Select "Settings"
- From the settings page sidebar, open "Plan"
- Select the plan to downgrade to
- Check that your current usage doesn't exceed the limits
- Click "Downgrade"
If a downgrade causes your current usage to exceed the plan's limits, creating new Rooms and uploading files will be restricted. Existing data is not deleted.
For billing inquiries, please contact support.