Last updated: 2026-03-18 · 2 min read
Sharing a Room
Share a Room with your internal members and customers to start collaborating.
Inviting by Email
This is the most common way to share a Room.
- Click "Invite members" inside the Room
- Enter the recipient's email address
- Select a permission level (editor / viewer)
- Add a message (optional)
- Click "Send invitation"
Enter multiple email addresses separated by commas to invite several people at once.
The Difference Between Internal Members and External Customers
| Item | Internal Members | External Customers |
|---|---|---|
| Account | Belongs to the workspace | Invited on a per-Room basis |
| View scope | Multiple Rooms depending on permissions | Only the Room they were invited to |
| Analytics data | Can view | Cannot view |
| Notifications | In-app + email | Email only |
Things to Keep in Mind When Sharing
When you share a Room with an external customer, all pages and files within the Room become viewable. Before sharing, check whether there is any content you do not want to make public.
Revoking Access
- Open the "Members" tab in the Room settings
- Click "Remove" for the target member
- Select "Remove" in the confirmation dialog
A removed member loses access immediately.